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Hiring Ticket Sales Agent for Arts Club Theatre Company

Monday, November 20, 2017 5:01 PM | GVPTA (Administrator)

The Arts Club Theatre Company is currently accepting applications for part-time permanent Ticket Sales Agents available to work day and evening shifts during the week and on the weekend. As a member of the box office team the Ticket Sales Agents will be part of a dynamic sales team in a unionized position attending to incoming calls and sales at our box office locations. 


·     Maintaining an exceptional level of customer service

  • Upselling and cross selling single tickets
  • Booking subscriptions and making ticket exchanges
  • Communicating to patrons the need for support (includes asking and taking donations)
  • Answering phone calls and giving information on all our productions and packages
  • Being familiar with all our productions and their content

·      Handling cash and reconciling daily sales reports

·      Other duties as assigned


·                Familiarity with ticketing systems and databases.  Knowledge of Tessitura is an asset

  • The successful candidate will have a strong background in customer service and sales
  • Experience in an office environment 
  • Previous phone experience is considered an asset
  • A flexible schedule
  • Accuracy with cash handling
  • Ability to get along with co-workers
  • Appreciation of theatre
  • Exceptional communication skills
  • Sense of humour
  • Patience and an open mind


We are a 7 day a week operation and shift work varies, must be available to work evenings Saturdays and Sundays.  Flexibility is an asset. The ideal candidate will be available for 4-5 shifts a week (a typical shift is 4 hours). Candidates must have availability for a minimum of three shifts a week, one during the week and two shifts during the weekend.


  • $15.03 per hour.


Human Resources, Arts Club Theatre Company

#203-162 W 1st Ave, Vancouver BC, V5Y 0H6

EMAIL: humanresources@artsclub.com

Please provide a cover letter and a resume (when e-mailing put in the subject line that you are applying for the Ticket Sales Agent) Application Deadline: November 27, 2017

We acknowledge the financial assistance of the Province of British Columbia.


The Greater Vancouver Professional Theatre Alliance (GVPTA) strives to strengthen the local theatre industry. We do this through providing services, promotion of member news and community events, opportunities to connect and network, and our annual theatre conference. Together with our members we are raising the profile of local theatre and building community.

At GVPTA, we acknowledge that our organization is located on the traditional, unceded territories of the Coast Salish peoples of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaɬ (Tsleil-Waututh) Nations.